November Legend 2021

November 2021 Vol. 23 No. 273

Skip the Shipping Headache: Save Money, Shop Local!

With Americans forecasted to spend more this holiday season and the online retailers predicted to face considerable delivery challenges, consider the alternative to this shopping crisis — Shop local!

just a few examples: • Local economic stimulus: Most money is kept in the community when you purchase at locally owned businesses. Buying local helps grow other companies, as well as the local tax base. • Non-profits receive more support: Local business owners give considerable support to non-profits. • Customer service and the personal touch: Shop owners and their staff are directly invested in the products or services they sell. They are more likely to go the extra mile for their customers and with fewer crowds they can offer a more personalized shopping experience. • Shopping local generates more employment: Small business is the most prominent employers nationally. Actuality, since the 1970s, more than 65% of new jobs have come from the rise in small business.

The pandemic doesn't look like it will be ending anytime soon. Air travel is still down from before the pandemic; however, holiday spending is on the rise. It is forecasted, Americans will spend as much as 9% more this holiday season over the $1.2 trillion spent in 2020. This year the major retailers are poised to scoop up a majority of goods. Big box stores and online eCommerce platforms have already rolled out dramatic sales events to seduce consumers looking to get an early start to holiday shopping. In addition to competitive pricing, these enormous retailers cash in on the convenience factor. It's just so easy to go online and order something to be shipped within the next two days. However, shipping may not be so smooth this year as the supply chain crisis is entrenched in

the pandemic. There are considerable challenges to online retailers who may

be overwhelmed with orders. There is an alternative to this

shipping crisis, shop local! Shopping local takes the stress and the expense out of shipping. Moreover, our small businesses and the local economy need your support. Benefits Shopping local has loads of benefits beyond the instant gratification of leaving the store with your purchase. When you buy local, the money stays local. It supports the community, pays employees, helps raise families, and shopping local allows business owners to expand their offerings. There are many great reasons to skip the major retailers and eCommerce shipping debacle by shopping local. Here are

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In This Issue Members in Motion PAGE 2 • Park Renamed to Honor Mike Forester PAGE 5 • Holiday Helpers Toy Drive PAGE 5 Flood Mitigation Assistance PAGE 6 • Light Up Key Largo & Boat Parade PAGE 7 • Calendar PAGE 9 Luncheon Happenings PAGE 10 • Customers Are Right PAGE 12 • FKEC Returns $2.5 Million PAGE 14

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Members in Motion, Caught in Motion Thank you to Cirque Salon for hosting our October Members in Motion.

Cirque Salon owner Whitney MacEachen with the salon studio professionals.

Great food and conversation!

Cirque Salon professional Joe Lombardo.

Whitney MacEachen and Shanti Cope.

A lot to explore at Cirque Salon Studio.

Rhoda Jordan Cirque Salon Studio profes- sional and Chamber Director ILja Chapman.

Eileen and Margie Smith.

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Continued from page 1 • Shorter lines: Shorter lines mean less stress and hassle when getting what you need from the business. • Environmental impact is reduced: Transportation is a significant contributor to our environment. You're contributing less to pollution, traffic congestion, habitat loss, and resource depletion by not executing online purchases. • The local business invests in the community: Local businesses are owned by people who live in the community so they are less likely to leave and are more invested in the community's welfare and future. • Taxes go towards good usage : In addition to generating more tax Shop Local, Continued

revenue per sales dollar, taxes paid by local businesses are widely used to support schools, parks, roads, and other local programs that benefit your friends, family, and community. • Unique businesses create character & prosperity: The special character of your local community is defined mainly by the companies that resides there. That

plays a vital part in your overall satisfaction with where you live and your home and property value. When shopping local, you skip the wait, high shipping cost, and discover better quality items and many hidden gems. And most importantly, shopping local invests in the community.

Have you heard? Checking is FREE * at

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SIMPLY FREE BUSINESS CHECKING Perfect for most businesses! • 1,000 FREE monthly transaction items • No minimum balance • No monthly service charge BUSINESS INTEREST CHECKING Designed for qualifying sole proprietorships and not-for-profits! • 1,000 FREE monthly transactions • $1,500 minimum balance • Competitive Interest

FREE WITH EVERY ACCOUNT • Business Debit Card with real-time alerts • Online Banking • Mobile Banking with Mobile Deposit • E-Statements with check images

Key Largo 97670 Overseas Hwy 305-852-2070 Key Largo - Tradewinds 101433 Overseas Hwy 305-451-3033

COMMERCIAL CHECKING

For businesses with more complex banking needs! • $15 monthly service charge • Transaction items are just 15¢ • Earnings credit allowance on deposit balances may offset activity fees

*Minimum opening deposit is only $50. Other fees such as non-sufficient funds, returned items, overdraft, etc. may apply. See fee schedule for details. Up to $10 for checks and debit cards from another financial institution given at the time the checks/debit cards are presented. For business accounts, transaction items include all debits and credits. If the Simply Free Business or Business Interest account exceeds 1,000 free monthly transactions, the account may be converted to another checking product. Member FDIC.

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IS PROUD TO JOIN THE KEY LARGO CHAMBER OF COMMERCE! Founded in 1988, Golden Sands is a national general contractor serving 36 states. We are proud to serve the commercial general contracting needs of the nation’s largest financial institutions, commercial office buildings, corporate interiors, national retailers, one of the Southeast’s primary sports venues, and a steadily growing list of prestigious clients, including Fortune 500 companies, leading U.S. nuclear power utilities and the U.S. Navy. We look forward to continuing to serve the Florida Keys!

Seats Remain; Secure Today!

Saturday, Nov. 13, 2021 • 6-11 p.m. Keys History & Discovery Center and Islander Resort Tarpon Terrace, MM 82 For one night only, guests will gather in the open air to visit 1940s Havana in its heyday as “America’s Playground” where tropical breezes flow and cabaret music excites. Gather your friends to hit the casino tables, enjoy a game of dominoes and toast with a specialty cocktail. Enjoy an elegant dinner, open bars, and dessert. Online and live auctions. Cost: $150 per person • Cocktail or Themed Attire To reserve your seats now, visit www.keysdiscovery.com/signature-event. For more information call 305-922-2237 or email info@keysdiscovery.com. Benefiting Florida Keys History and Discovery Foundation, Inc, a 501(c)(3), which operates the Keys History & Discovery Center.

Bob and Patty Lodge • Phyllis Mitchell • Anne and Dick Broyhill David and Annette Curry • Alina Davis Team – Coldwell Banker Schmitt Real Estate Co.

Jerry M. Layne, M.D., DDS – Oral & Maxillofacial Surgeon

Expect the Best! BOAT SALES AND MARINA Caribee

Sue and Mike Slovich Nancy Kluger and Wolf Raymer Rich and Mary Russell George and Dorothy Hertel Islamorada Investment Management Key Lantern Motel

The Naz Family Steven and Kathy Holmes Florida Keys Electric Cooperative SouthState Bank Alan and Nancy Zakon Marie DeLuca and Dr. Anthony DeLuca

Jim and Debbie Stine DHorton Construction Co. LLC Keys Holiday Rentals Elaine Schulberg Greg and Vivian Morrison Borland & Associates Insurance

Follow Us #BuildingTogether www.goldensandsgc.com

Keys History & Discovery Center On the property of the Islander Resort, Islamorada, MM 82 Oceanside

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Sunset Park Renamed in Honor of Late County Commissioner Mike Forester

The Monroe County Board of County Commissioners approved renaming Sunset Point Park in Key Largo in memory of County Commissioner Mike Forster, who passed away in September 2021. The Mike Forster Memorial Park is a small community park located at 20 Sunset Road in Key Largo, and despite its previous name, does not offer a view of the sunset. Forster was elected to represent County Commission District 5 in the Upper Keys in November 2020 and had been a long-time Upper Keys resident and businessman. Prior to running for the County Commission, he served

five-terms on the Village of Islamorada Council, including two terms as mayor, and was heavily involved in the community. “The community will remember Commissioner Forster for always stepping up to do whatever it took to get something accomplished, as shown by his wonderful, charitable spirit,” said Monroe County Mayor Michelle Coldiron. “He took the lead on addressing the many issues and safety concerns affecting the surrounding neighborhoods of this park and that will not be forgotten.” The Mike Forster Memorial Park is open daily from sunrise to sunset.

Holiday Helper Toy Drive in Full Swing

Holiday Helpers is a massive toy drive, organized by Wesley House Family Services, and benefits six Keys-wide nonprofits. The benefiting agencies are Wesley House, The Early Learning Coalition, SOS Foundation, Florida Keys Healthy Start, The Guidance Care Center, and Salvation Army/Kids Come First. The goal is to collect 2,500 toys BEFORE December 1. To do this, 50 toy collection boxes have been distributed throughout the Keys at various businesses. There is also an Amazon Charity List for easy online purchasing. Make a Donation To view a list of businesses with toy boxes and our Amazon link, please visit www.WesleyHouse.org/ holidayhelpers.

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Learn More About Fema’s Flood Mitigation Assistance Program

Is your home below the required base flood elevation and at risk of flooding, or has it flooded in the past, and you’ve filed a flood insurance claim with the National Flood Insurance Program (NFIP)? If so, you may be interested in grant funding to elevate, demolish and reconstruct your home, or sell your home. Monroe County is participating in the national Flood Mitigation Assistance (FMA) grant program to help homeowners elevate or reconstruct their homes to guard against future flooding. You may also apply to sell your home and land to the local government in which it is located. The application period to apply for the fiscal year 2021 FMA grant program funding is open until 6 p.m. on Nov. 9, 2021. Applications submitted after this deadline will not be considered for funding. This is a competitive, nationwide, annual program available for any homeowner living in the Florida Keys. Your home must be insured by the NFIP at the time of application. The primary goal of the grant program is to reduce or eliminate the risk of repetitive flood damage to homes insured by the NFIP. Individual property owners apply for funding through Monroe County. Monroe County staff will work with homeowners to develop their application to secure funding for elevations, acquisition/relocation, and reconstruction of homes. Monroe County then applies to the State of Florida and the State of Florida applies through FEMA. This process does take time and the County wants to make sure applicants know the process is a long one, sometimes taking 2-3 years.

• The home must be structurally sound to elevate. • There is no maximum amount of funding for the elevation program.

Notable Program Requirements Include: • Participation in the application process and grant program is voluntary. • Your home must be insured by NFIP at time of application. • The estimate to elevate or demolish/ reconstruct must have a positive cost benefit ratio, according to FEMAs guidelines. Staff will assist applicants in this determination. • The program is a match program. TYPICALLY, the federal government provides 75 percent, and the homeowner is required to provide 25 percent of the funding. • The homeowner contracts with contractors of their choice to complete the project and therefore, the program will be on a reimbursement basis. The grant provides funding for eligible project costs. All eligible project costs, such as materials, labor, permits, and design, should be part of the project budget. County staff will work with you to assist in determining eligible costs. Work on the project may only begin in coordination with Monroe County after an approved grant agreement is awarded. No construction or demolition can happen before the award of the grant. Elevation and demolition/ reconstruction require flood insurance to be maintained for the life of the structure. Note: once the home is elevated or rebuilt to flood requirements, the flood insurance cost is much less than an existing home below flood requirements. Elevation Specific Requirements: • If you choose elevation, the home must be elevated above base flood level.

Demolition/Reconstruction Requirements: • If you choose demolition/

reconstruction, the square footage (SF) of the resulting structure shall be no more than 10 percent greater than that of the original structure. For example, if your existing structure was 1000 SF, then the new structure could be no more than 1,100 SF. • Eligible demolition/reconstruction costs are limited to a $150,000 grant; however, some administrative costs such as permitting fees, design costs may not be included in the $150,000 maximum • Demolition/reconstruction is only permitted for structures outside of the Coastal High Hazard Area (Zone V) identified by the existing best available flood hazard data. Sell/Demolition Requirements: • If you choose to sell you property, it will be for appraised market value. Fair Insurance Rates for Monroe (FIRM) has more information about elevating homes including educational videos, sample projects, contractors, and completed elevation projects in Key West. The website is www.firmkeys.org/ keyswide-home-elevation-education- project. For more information and details on the program, visit www. monroecounty-fl.gov/floodmitigation or call Monroe County’s Mitigation Administrator Mike Lalbachan at 305- 453-8796.

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KEY LARGO BOAT PARADE 2021

SATURDAY, DECEMBER 11

Dear Friends,

The 36th Annual Key Largo Boat Parade will take place on Saturday, December 11th at 7:30 pm at Blackwater Sound in Key Largo. This year’s parade will highlight Key Largo’s fun- loving Christmas spirit with the theme ‘Naughty-cal and Nice’. The Key Largo Boat Parade is a fundraiser for the Key Largo Sunset Rotary Club Foundation, Inc., a local 501c3 non-profit organization, whose mission is to identify and support the needs of the elderly in our community through service projects that create lasting, positive changes in our community. Your support is instrumental in making this event a success for our Upper Keys community. If you own a business andwould like to be a contributing parade sponsor,please contact Rotary Club officers, Jim McCarthyat305-850-8034or Lisa Felicianoat305-766-0643. Individual donations to help support this year’s parade are also welcome and appreciated.

SPONSORSHIP PACKAGES

$2500 Elite Sponsor: • Premium listing on all banner / radio / print advertising & social media including link to your business website on our parade webpage $1000 Platinum Sponsor: • Mention on all banner / radio / print advertising & social media including link to your business website on our parade webpage $500 Gold Sponsor: • Mention on all radio advertising • Mention on all print advertising & social media $250 Silver Sponsor: • Mention on all print advertising & social media

Please visit www.keylargoboatparade.com for additional parade highlights and information.

Jim & Lisa

$100 Community Sponsor: • Mention in THANK YOU print ad

PRESENTED BY

e Rotary Club of Key Largo Sunset Foundation, Inc. is recognized as a tax-exempt public charity under Section 501(c)(3) of the Internal Revenue Code and has an IRS identi cation number of 84-2160013. Contributions are tax deductible to the extent allowed by law.

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Mark Your Calender: Key Largo Chamber Upcoming Events

Would you like to make a positive contribution to our community for the upcoming Holiday Season? No matter how big or small we could do with some of your time to help build the Key Largo Chamber of Commerce's Holiday Tree. Join us Saturday, November 20th from 9:00 AM to 3:00 PM at the Chamber and Murray Nelson Government Center. Please register in advance by going online www.keylargochamber.org/events (click on November 20, Tree Volunteers) or call (305)451-1414 and ask for Eileen. We provide all the supplies, snacks, lunch , beverages and comradery . Key Largo Chamber of Commerce 106000 Overseas HWY- Key Largo FL, 30337 305-451-1414 - www.keylargochamber.org

November 11 Luncheon Annual Meeting at Playa Largo

December 9 Luncheon Board Installation and Membership Awards at Bakers Cay Resort December 21 Key Largo Chamber Membership Appreciation Holiday Party 6:00 to 8:00 PM at the Visitor Center

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November 2021 For event details visit www.keylargochamber.org/calendar.cfm

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6 Garden Club of the Upper Key Yard Sale 9:00 AM to 4:00 PM

Pitstop Party Ocean Dreams Cancer Healing Center Fundraiser 11:00 AM

Pitstop Party Ocean Dreams Cancer Healing Center Fundraiser 11:00 AM

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12 Spayghetti & No Balls Gala 5:30 PM The Hunchback of Notre Dame 8:00 PM (11/12/2021 to 11/21/2021)

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Veteran's Day Shaping the Future Annual Meeting & Board Election 12:00 PM

A Havana Night at the Museum 6:00 PM

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Volunteer Chamber Holiday Tree Set Up

First State Bank Key Largo Bridge Run 6:30 PM

Mariners Hospital 5K Walk/ Run &

Manage Your Cashflow Workshop 9:00 PM

Immerse Yourself: Aquarius Underwater Lab Presentation 7:00 PM

10K Run 7:30 PM

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Gingerbread Craft Market 9:00 AM—4:00 PM

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30 How to Make Your Business Bankable Work Shop 6:00—9:00 PM

December 4 Light Up Key Largo Community Event

For more information check out our event calendar www.keylargochamber.org

Key Largo Chamber of Commerce Trustees

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Dennis Caltagirone (2020 – 2022) Chairman Art By Lee Your Chamber Board of Directors Roberto Alonso (2020 - 2022) Chairman Elect Borland & Associates

Enrique“Henry”Menendez (2020 - 2022) HNO Productions Inc.

Wil Peña (2020 – 2022) Financial Planning Consultant

Mark Charles (2020 - 2022) Immediate Past Chairman Bungalows Key Largo

Stephanie A. Russo (2021 - 2023) Russo Law Office & Sealutions Mediation Company Ruth Schrader-Grace (2020 - 2022) Treasurer Keys Core Fitness

Ilja Chapman (2021 - 2023) Voyage Blue Travel

Kristine Cox (2021 - 2023) Playa Largo Resort & Spa

Spencer Slate (2020 - 2022) Captain Slate’s Scuba Adventures

Don Fanelli (2020 - 2022) Monroe County Sheriff’s Office

Blaine Vernicek (2021 - 2023) The Structure Group

Melissa Fernandez (2021 - 2023) J.A. LaRocco Enterprise Inc & All Keys Concrete, LLC

We are stronger together!

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October Luncheon Happenings

South State Bank's Bette Brown and Monroe County Commissioner Holly Raschein.

Terrific turnout at the Marriott Resort Key Largo Bay.

Clark Boggs of Florida Keys Wildlife Society with Incoming Chairman Roberto Alonso and Chairman Dennis Caltagirone and Lee Caltagirone.

Community Foundation of the Florida Keys presents grant check to the Good Health Clinic.

Key Largo Chamber Board Director Melissa Fernandez and Karrissa Hamilton of Two Oceans Digital.

Cathy Brewer with South State Bank's Bette Brown and 120 District Secretary Nola Acker.

Robert (Bob) Sturat and Marissa, the Key Largo Chamber Office Assistant.

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Make Customers Think They Are Right

It's difficult for many businesses to admit that customers are always right whether they are or not. At least, customers should be made to think that they are right. This philosophy should be a regular business principle but even more so when competition for customers has intensified due to the effects of the ongoing global pandemic. While large businesses can better sustain dissatisfied customers who choose not to return, small businesses and SMEs must rely heavily on repeat customers and word-of-mouth promoting to grow and succeed. When disputes or dissatisfaction arises with a customer, consider the following: Exceptional Customer Service: Customers not only want value for the money they spend with a business, but also want to feel valued and appreciated. When dissatisfaction occurs during or after the actual sale or dissatisfaction arises with a product or service purchased, exceptional customer service must kick in. When passion and commitment to customer satisfaction is demonstrated, this attitude lets dissatisfied customers know they are valued, appreciated, and “right” regarding any dispute or dissatisfaction. While many businesses only concentrate on sales, the business that excels in customer service with both satisfied and dissatisfied customers will eventually excel in sales, as well. When disputes occur and they most certainly will, providing exceptional customer service can help soothe dissatisfaction. Outperform the Competition: When businesses have comparable products and services, one way to gain loyalty and turn dissatisfied

customers into satisfied customers is to outperform the competition regarding disputes. Let customers know and build a reputation that your business will make everything “right” should there be any dissatisfaction. A key factor to success is to understand how to outperform the competition one way or another. Know What Customers Want: Certainly, customers want products and services a business has to offer, but they also want attention from employees, know they can depend on the business for its products and services, appreciate follow-up after a sale, and seek prompt action when needed. Discuss this with employees and make sure they understand this business philosophy. Information obtained from customers and observations should be shared with all

employees. When relevant information is shared, employees become more engaged and committed. This helps drive the philosophy of a goal to ensure that all customers are satisfied when doing business with your company. Promote Customer Satisfaction: It is not enough to simply place emphasis on customer service with employees. Customer satisfaction policies should be well-established and followed. These should be discussed with new employees and periodically reviewed with all employees to reinforce the business's commitment to customers. Successful businesses often utilize a creative license concept that gives employees the authorization to do whatever is necessary within reason to satisfy a customer. Even though a customer might be in the

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“wrong” in the eyes of the business, a little something extra might be all that is needed to make a disagreement “right” with the customer. Measure Customer Satisfaction: Stressing customer service and ultimate customer satisfaction is important but satisfaction should also be measured with feedback based on follow-up after a sale, customer questionnaires, and tracking repeat business. Analyzing this type of information and then making changes where warranted can produce positive results. And, it never hurts to reward employees who demonstrate a firm commitment to customer service, customer excellence, and positive feedback from customers.

or negative. It's all in the wording and tone. Stress positive responses with employees and positive actions and satisfaction are likely to follow from customers. Know what to say and how to say it such as: • We can solve your problem. inconvenience, confusion, or whatever the dissatisfaction might be. • I don't know the answer, but I'll certainly find out and get back to you. • How can we satisfy you with your purchase? • First let me say that we certainly appreciate and value your business. Immediate Action: It's inevitable that not every customer will be satisfied all the time. When this happens, it is important to handle the • How can I assist you? • Our apologies for this

situation promptly, so a dissatisfied customer is turned into a satisfied customer by: • Handle complaints immediately • Listen first, then speak • Don't argue... • Be positive and polite • Accept responsibility on behalf of the business • Figure out what will make the situation "right" for the customer Remember, it’s all about customer satisfaction all the time!

The Stradgy Group, LLC: Client Retention, Consulting, Customer Retention, Free Business Improvements, KPI's, Operational Improvements – www.stradgy.com

Say It Right: Responses to customers can be positive

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This year, FKEC is returning Member Capital Credits total- ing $2,495,802. If you were an FKEC member in 2002 you will receive either a check in the mail or a credit on your November 2021 electric bill. What are MEMBER CAPITAL CREDITS? Each year, FKEC calculates our annual margins by taking our total revenue and subtracting all operating costs. The resulting margins are then allocated to each member based on their patronage, which is the amount of electricity he or she purchased during that year in proportion to the total amount purchased by all members. Once the margins are allocated to each current member for that year, they are then called Member Capital Credits. Why do we PAY Member Capital Credits? FKEC is a not-for-profit cooperative, owned by its members. As you pay your electric bill each month, FKEC uses that money to pay for power supply, improve electrical infra- structure, ensure continuity of service, make payments on any loans and provide an emergency reserve. Any reve- nues left over after covering FKEC’s operating expenses (also known as margins) are allocated back to you as Member Capital Credits. Will I receive a CHECK or a CREDIT on my bill? If you have an active account and are due a return less than $100, you will receive a credit on your November 2021 electric bill. If your Member Capital Credit return is $100 or more, you will receive a check. Capital Credit checks less than $20 will only be mailed to former members if it’s the final balance pay-out. Checks are valid for 90 days. Why is my neighbor’s refund MORE than mine? If your neighbor purchased more electricity than you in 2002, his or her return will be larger. My NAME has changed, what do I need to do? Contact FKEC to change the name(s) on the account. We will begin to reissue new checks in May 2022. FKEC Returns $2.5 Million in Capital Credits

www.FKEC.com

(305) 852-2431

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Local Career Opportunities

The Key Largo Chamber of Commerce Full-time Membership Services/ Office Manager: Recruitment of new members and retention of existing members is a critical function at the Key Largo Chamber. The membership services/office manager in training, is a position of considerable responsibility within the organization and one that requires a self-motivated and goal- orientated person. An understanding of the business community and the ability to communicate articulately the mission of the chamber and the advantage of membership. This position reports to the vice president of the Key Largo Chamber of Commerce. For more information, please email vicepresident@keylargochamber. org with the subject line write "Job Description Membership Services". No phone calls or walk-ins. This will disqualify your chances of an interview. Community Relations Specialist: Facilitate all aspects of marketing, social media and press releases along with creative advertising. Additionally, this outgoing and positive individual will oversee the Museum’s community involvement through outreach, events, group visits, and membership management, as well as assist in other areas as needed. Position is full-time. Retail Manager: Oversee and provide a pleasing customer experience for all aspects of the Museum Store and visitor engagement. The individual will greet and offer assistance to Museum and Museum Store visitors, handle admission and retail sales while connecting with each customer to provide a positive museum and shopping encounter. Additionally, the Join the team at the History of Diving Museum

Coordinator, Apprenticeship Programs Recruitment: The Coordinator, Apprenticeship Programs Recruitment, facilitates College- wide processes in conjunction with marketing, enrollment services, advising, academic support, student activities, residence life, and financial services to recruit, retain, and inform current and potential students throughout their relationship with CFK. Meets with prospective students and their families to provide admissions information and requirements; schedules student visits to campus departments; gives campus tours, responds to correspondence. The coordinator is required to provide and maintain ongoing, consistent, and strategic communication with students from the point of identifying a potential student, through the registration process, and to the completion of the student’s educational goal(s). This grant-funded position reports to and performs duties under the general supervision of the Director of Recruitment. This position is located primarily in the Upper Keys with occasional travel to the Marathon center and/or Key West campus. Maintenance Specialist (Upper Keys Center): The Maintenance Specialist performs work in repairing, servicing and preventative maintenance of College property and facilities with a primary focus on HVAC. This Maintenance Specialist is distinguished from the Maintenance Worker by its emphasis on independent skilled maintenance, operation, and repair of HVAC equipment. Little supervision is normally required and personnel in this position are expected to exercise considerable independent judgment. Work is performed under the general supervision of the Manager, Maintenance Operations.

position will manage all aspects of the Museum Store, Point of Sale, product development and branding, online web store, as well as assist in other areas as needed. Position is part-time with potential to grow into full-time. Compensation is commensurate with qualifications and experience. To apply, send a letter of interest, resume, compensation history and expectations, and three professional references to director@divingmuseum.org by November 12. No phone calls please. College of the Florida Keys Talent Openings The Office of Talent Acquisition, Development, and Accountability is committed to contributing to the mutual satisfaction and benefit of every employee and the institution and will demonstrate a caring approach to employees and their work while fulfilling their responsibilities. Upper Keys Campus — for more details and to apply online visit the College of the Florida Keys website www.schooljobs. com/careers/cfkedu ? Coordinator, Advancement (UKC): The Coordinator, Advancement coordinates the organization, operation, and delivery of Advancement functions at the Upper Keys Center. This position is responsible for work in the area of the admissions process for students, the recruitment of students, and assistance with student activities. Related clerical and office duties are also performed. Limited supervision is provided and personnel in this classification are required to have specific knowledge of procedures and regulations relative to student admissions and/or enrollment. Work is performed under the general supervision of the Vice President of Advancement.

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Payable with your monthly electric bill Interested in Solar? Finance with FKEC! Learn more at www.FKEC.com or call 305-852-2431

Key Largo Chamber of Commerce 106000 Overseas Highway

Key Largo, FL 33037 www.Keylargo.org

Mission Statement of the Key Largo Chamber of Commerce Creating a vibrant business and community environment

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